Let's celebrate!
Make every occasion delicious with a cooking class or gift voucher! Whether you're celebrating a birthday, anniversary, Christmas, graduation, or just taking a day to yourself, having some fun with a cooking class is the best way to celebrate and make memories that will last a lifetime.
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WSET Levels 1-3: TERMS & CONDITIONS
Please note, all participants must be over 18 years old.
Booking terms & conditions
We request that full payment is made at the time of booking onto your course. Unfortunately, we do not accept provisional bookings. Your place will only be confirmed once payment has been received. Gordon Ramsay Restaurants Reservation team will send you confirmation via email.
For account holders only, invoice request bookings will only be accepted on a valid booking form with the required authorisation.
Your fees include study materials, provision of tasting glasses, samples, tuition, and your examination(s).
Cancellation/transfer terms and conditions
Cancellation
Cancellations of confirmed places are accepted up to 12 working days prior to the start of your course. An administration fee of £25.00 will be deducted and the remainder of the course fee will be refunded to the payee. For Level 2 and Level 3 (only), if you wish to keep your study materials, the fee will be deducted from your refund. However, if the study pack is returned in an unused condition, the fee will be reimbursed.
If you cancel your booking during the 12 working days prior to the start of your course, or at any time after the start of your course, the full course fee will be non-refundable and we will be unable to transfer your fees to another course or another Approved Programme Provider (APP).
Course fees will be refunded in full if Gordon Ramsay Restaurants changes a course date or cancels a course if enrolments do not reach the required minimum number. Notification will be provided in the 12 working days prior to the planned course start date. Unfortunately, we are unable to reimburse any travel and/or accommodation expenses incurred.
Missed course sessions
If there are occasions when you are unable to attend a session, you can sit in on an alternative session, depending upon availability. There will be a charge of £50.00 per two -hour session. If you would like to catch-up on any missed sessions, please contact the Gordon Ramsay Restaurants Reservation team.
Transfers
Please be advised that we are unable to transfer your course over to the next academic year, or to another Approved Programme Provider (APP).
You can transfer a confirmed booking either to another date or another person up to 12 working days before the start of your course. Please be advised that there will be an admin fee of £25.00 plus the cost of any additional study materials where applicable.
Transfer of examinations
Examination dates are fixed to all our courses, any transfers to an alternative date will incur an administration fee of £25.00. All transfer requests must be made in writing by completing the Resit/paid transfer examination booking form, which can be found on our website. Upon completion, please send via email to wset@gordonramsay.com at least 12 working days before your examination date.
If you wish to transfer your examination within 12 working days, you will need to pay the full examination fee. All transfers for alternative courses or examination dates are subject to availability.
Resits
In the unlikely event that you should fail your assessment, it is possible to attend one of our resit examination days. The prices to resit the exam are: £60 for Level 1, £90 for Level 2, and £115 for Level 3 Theory and Tasting (£85 if only Theory or Tasting). You must complete and return a Resit/paid transfer examination booking form via email to wset@gordonramsay.com.
Delivery of course materials
Level 1 course materials are provided on the first day of your course.
They will not be sent to you in advance of your start date.
Level 2 and Level 3 course materials will be sent to you via a courier provider once your booking has been confirmed. This could take between 5-10 working days for delivery.
Examinations
You are required to provide authorised photographic ID (e.g. passport, photo driving licence or national ID card). Your first name and last/family name must match your photographic ID and must be the original documentation (photocopies or scanned images will not be accepted).
You will be refused entry if you fail to bring your original documentation as proof of ID. If this happens, you will have to re-book onto the next available examination, which will incur the full examination fee to be paid.
Disability/reasonable adjustments examination requests
The examination will take place as the final session of the day-time courses, the final evening of the evening courses or the final Saturday of the Saturday courses. You will not have to attend any additional days or evenings for the examination unless you have been granted ‘reasonable adjustments’ for your examination and/or choose an alternative date.
Requests for reasonable adjustments for Levels 1 - 3 must be made at least four weeks prior to the examination date(s). Upon request, a form will be sent to you. You will need to complete and return the form, along with the required supporting evidence for submission, within five working days of receipt.
The form will be sent to WSETglobal for approval. Students taking examinations with agreed reasonable adjustments may be given the option to attend an alternative examination date – details of available dates will be advised by the Gordon Ramsay Restaurants team and a separate confirmation of your examination date will be sent to you via email. Please notify such requests in the first instance to the Examinations Officer via email wset@gordonramsay.com com before the start of your course.
At Gordon Ramsay Restaurants we strive to create an inclusive environment for all our students and will make every reasonable attempt to provide support if you have additional access or educational needs as a result of a disability. It is the policy of the Gordon Ramsay Restaurants that no student should be placed at a disadvantage in their assessment(s).
Extenuating circumstances
If you are unable to attend your course/and or exam due to extenuating circumstances, please contact the Gordon Ramsay Restaurants team at wset@gordonramsay.com and a form will be sent to you for completion. You will need to provide supporting evidence alongside this form. Once received, the form will be reviewed, and a decision will be made and communicated back to you.
Certificates
WSET Certificates and Pin badges are awarded to all those who take the examination and receive a pass mark of 70% or higher.
Successful guests will be contacted by The Academy once the examinations have been marked and verified by WSET to arrange collection or delivery of the certificate and pin as required.